Arete Incident Response is leading cyber-incident response and security provider. Our mission is to help our clients to reduce the burden of preparing for, detecting, and responding to cyber-incidents, while also deploying preventative measures before and post-incident. At Arete, you will have the opportunity to work alongside and learn from some of the top minds in the cyber industry. You will also know that you are contributing to the health and safety of organizations -- not only major corporations, but also critical services such as hospitals and local government.
Our culture is focused on personal growth, excellence in everything we do, and a commitment to giving back to our communities. We are an elite team of cyber superheroes that strives to make a positive impact on the world every day. We seek top talent to join our team and contribute together for our, and your, success.
The Technical Account Manager (TAM) is an integral part of the Security Operations Center (SOC) and Incident Response (IR) team acting as one of the primary client interfaces. The TAM adds value to the company by serving as the point person on the front lines with our Clients, Breach Coaches and Carrier partners to build relationships and keep open lines of communication from the beginning of an incident response engagement to Client handoff to the Post IR team. The TAM works hand-in-hand with the North American Security Operations Center (NA SOC) staff in delivering consistent client technical reports, answering client technical questions and ensuring all IR services are provided in a timely and accurate manner to delight our Clients!
Roles & Responsibilities
Skills and Experience Requirements
When you join Arete…
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.
Equal Employment Opportunity
We’re proud to be an equal opportunity employer and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
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